Napa Humane’s Resource Guide
for the Welfare of Animals
Do you know who to call if you've lost a pet – or found one? What if you see a dog running in traffic – or injured wildlife? To whom would you report a dog bite?
Napa Humane fields dozens calls like this each day and we have honed our referral and helpline resources to be able to answer most any companion animal and wildlife questions that come our way.
We have created this resource guide for your use – a version of what we assembled for use every day to help animals and people in need. Please feel free to call us yourself if you have questions that are not addressed here – we'd be happy to help.
There are many animal welfare organizations or agencies in Napa County; each having a very specific role. What follows is a directory of those groups and a description of their role in our communities.
Post Office Box 695
Napa, CA 94559
707.255.8118
A non-profit organization serving all of Napa County
Utilizing the organization's Mobile Adoption Unit, takes sheltered animals into the community to increase their opportunity for adoption. Offers humane education for children and adults. Provides guidance and resources for those practicing Trap, Neuter, Return (TNR) for feral cats. Founded the Animal Welfare Coalition of Napa County, sells dog licenses, operates "Companion Connection" (a non-emergency companion animal behavior helpline), and a low cost spay/neuter, vaccination, and microchipping clinic.
Napa Humane Spay/Neuter Clinic
3265 California Boulevard
Napa, CA 94558
707.252.7442
Offers low cost spay/neuter, vaccination and microchipping services for all residents of Napa County and regionally, a spay/neuter program for feral cats in Napa County, and holds a drop-in vaccination and microchipping clinic each Friday from 9:30 a.m. to 1:30 p.m. Using the organization's Mobile Adoption Unit, offers mobile vaccination and microchipping clinics throughout Napa County.
Napa County Animal Shelter
942 Hartle Court
Napa, CA 94559
707.253.4382
Operated by the County of Napa within the Department of Environmental Management
Provides for the care of stray and quarantined animals and accepts owner-surrendered animals. Provides animal licensing. Offers low cost vaccination clinics four times per year, and microchipping on a walk-in basis. Handles lost and found pet reports for all of Napa County. Rents humane traps to those practicing Trap, Neuter, Return (TNR) for feral cats. Offers pets for adoption. Offers euthanasia services for privately owned pets. The shelter is open Monday through Friday from 10:00 a.m. to 5:00 p.m. and Saturday from 11:00 a.m. to 5:00 p.m.
Napa County Animal Services
707.253.4517 (24-hour dispatch)
A division of the Napa County Sheriff’s Department
Responds to complaints of stray, sick, or injured animals in the unincorporated areas of Napa County, the City of Napa, and the City of American Canyon. Responsible for rabies control and investigations of animal cruelty complaints and animal bite cases.
⇒Please note: The cities of St. Helena and Calistoga do not have a contract with Napa County Animal Services to respond to stray, sick, or injured animals or investigations of abuse or neglect. In these situations, call the city's police department. However, all rabies concerns and animal bite cases are to be reported to Napa County Animal Services.
Whiskers, Tails and Ferals
Mailing address:
1370 Trancas Street, #206
Napa, CA 94558
707.258.2287
A non-profit, all-volunteer organization serving all of Napa County
Rescues feral cats and kittens from feral cat colonies and shelters, socializes them through a foster care program, has them spayed/neutered, microchiped and vaccinated, and then adopts them through their adoption program conducted every Saturday at PETCO in Napa. Provides low-cost or no-cost vouchers to those with financial need to assist with spay/neuter of cats and dogs. Loans humane traps to those practicing Trap, Neuter, Return (TNR) for feral cats, tips on trapping and guidance on maintaining a feral cat colony. Educates the public on the importance of spay/neuter to end pet overpopulation.
We Care Animal Rescue
1345 Charter Oak Avenue
St. Helena, CA 94574
707.963.7044
A non-profit organization serving all of Napa County
Operates a facility that serves as a refuge for homeless cats and dogs. Provides no-cost vouchers for spaying/neutering feral and neighborhood or "stray" cats. Loans humane traps to those practicing Trap, Neuter, Return (TNR) for feral cats, offers tips on trapping and guidance on maintaining a feral cat colony. Has a barn/garden cat program to place feral cats in rural settings. Offers cats and dogs for adoption. Visits to the refuge are by appointment.
Wildlife Rescue
707.224.4295
A non-profit all-volunteer organization service all of Napa County designated by the California Department of Fish and Game as a wildlife rehabilitation facility
Responds to non-emergency calls regarding injured or orphaned wildlife and birds. Partners with Silverado Veterinary Hospital which acts as an intake for sick, injured, or orphaned wildlife before transfer to Wildlife Rescue’s non-public facility.
Quick Links for Common Animal-Related Concerns:
If you have lost or found a pet:
For the City of Napa, the City of American Canyon, and the unincorporated areas of Napa County call the Napa County Animal Shelter – 707.253.4382
In the Town of Yountville, also call the Napa County Sheriff’s Department Yountville substation– 707.944.9228
In the City of St. Helena, also call the St. Helena Police Department – 707.967.2850
In the City of Calistoga, also call the Calistoga Police Department – 707.942.2810
To report a dog running at-large, an injured dog or cat, or an animal in distress:
For the City of Napa, the City of American Canyon, and the unincorporated areas of Napa County call Napa County Animal Services – 707.253.4517
In the Town of Yountville, call the Napa County Sheriff’s Department Yountville substation– 707.944.9228
In the City of St. Helena call the St. Helena Police Department – 707.967.2850
In the City of Calistoga call the Calistoga Police Department – 707.942.2810
To report a dog or cat bite or report rabies concerns:
For all of Napa County call Napa County Animal Services – 707.253.4517
To report a deceased animal on a roadway:
On a city street in the City of American Canyon call American Canyon Recycle and Disposal – 707.552.3110
On a city street in the City of Napa call the City of Napa Public Works Department –707.257.9520
In the Town of Yountville, call the Yountville Public Works Department – 707.944.2655.
On a city street in the City of St. Helena call the City of St .Helena Public Works Department – 707.968.2658
On a city street in the City of Calistoga call the Calistoga Police Department –707.942.2810
On a highway in Napa County, call Caltrans – 707.253.4919
On a road in the unincorporated areas of Napa County call Napa County Animal Services – 707.253.4517. However, if it is a deceased dear on a road in the unincorporated areas of Napa County call the County of Napa County Roads Department – 707.944.0196
To request assistance with deterring or removing wild animals from your property – such as a skunk, raccoon, fox, coyote, or opossum:
Call the office of the Napa County Agricultural Commissioner and request the assistance of a "County Trapper" – 707.253.4357.
⇒Please note: Squirrels fall in a different category - ground squirrels are considered rodents and may be trapped, while tree squirrels are considered game and are protected. You can contact the Department of Fish and Game at 707.944.5500 or Wildlife Rescue at 707.224.4295 for assistance with identifying the squirrels in question and for guidance. Or you can contact the Napa County Agricultural Department at 707.253.4357 for tips on deterring squirrels from coming into your yard.
In the event you have found deceased wildlife or a deceased companion animal on your property:
Currently, there is no community or municipal service provider to remove deceased animals from private property. The property owner is responsible for the removal. One may hire a pest control or an abatement company to remove deceased wildlife and domestic animals. In the case of a domestic animal, please consider taking the animal to the Napa County Animal Shelter to determine if it has microchip identification.
If you have found a deceased squirrel or bird such as a crow, raven, or jay call the California Department of Health Services West Nile Virus Surveillance Program hotline to make a report and submit information for possible testing – 877.968.2473.
If you have found orphaned or injured birds or wildlife:
Call Wildlife Rescue and follow the instructions provided in their out-going message –707.224.4295. Wildlife Rescue partners with Silverado Veterinary Hospital for intake of injured wildlife during their business hours (Monday through Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 4:00 p.m.). Outside of Silverado Veterinary Clinic's hours, call Wildlife Rescue and leave a message to receive a return call with instructions.
Frequently Asked Questions:
There are several “stray,” “wild,” or “feral” cats in my neighborhood and around my home and they just keep multiplying. How can I get this situation under control?
This is a complex situation, to be sure. Because there are so many factors to determine the course of action one might take, we suggest that you call Napa Humane at 707.255.8118 x200 or x202, Whiskers, Tails and Ferals at 707.258.2287, or We Care Animal Rescue at 707.963.7044 to discuss all possible options.
My neighbor has a dog that barks constantly. What should I do?
Call your City's police department to make a report and for guidance. In the Town of Yountville, call the Napa County Sheriff’s Department Yountville substation –707.944.9228. In the unincorporated areas of Napa County during regular business hours call the Napa County Department of Environmental Health –707.253.4471. Outside of their regular business hours call the Napa County Sheriff’s Department non-emergency dispatch number –707.253.4451.
