napa humane

Napa Humane's Non-Emergency Behavior Helpline - "Companion Connection"

Behavior problems are the number one reason people across the country surrender their pets.  Napa Humane is committed to keeping companion animals in their homes by working to correct behavior problems before they get out of hand. If you need advice, start by looking at our pet behavior tip sheets where you'll find many helpful resources.  Sometimes it helps to talk over a problem - if that's the case, call "Companion Connection" -  we're here to help!

  • Call 707.255.8118 x202
  • Leave your name, phone number where you can be reached during the workday and a brief description of the problem.
  • We will return your call within two working days to discuss specific details of what might be causing the behavior you're trying to correct. We will then make recommendations on correcting the problem and a follow-up check.


  • Send us an email, and put "Companion Connection" as your subject line. Detail your pet's problem behavior and include a phone number where you can be reached during the workday. 

Phone calls and emails will be returned within two working days.

Please note that the behavior tip sheets and "Companion Connection" address common behavior problems and do not address issues of serious aggression.   If your pet is showing signs of an aggressive nature, please consult with your veterinarian or contact a certified animal behaviorist.